President and CEO of Skylink Travel, Joane is at the helm of one of Canada's largest consolidators. For almost 30 years, Joane has been managing change and working on building successful business relationships with all of her partners. Inspired by her continuing desire for learning and coupled with her professional curiosity, she ensures that she remains at the forefront of our industry. Involved in the ATOQ for many years, she believes in the strength of working together with the ATOQ members to help our industry evolve. Joane has a degree in Business Administration from UQAM and is a member of the Governance Council of the Veterinary Hospital of the University of Montreal.
Secretary - Treasurer
General Manager of Tours Chanteclerc. In the field of tourism for more than 30 years, Claude St-Pierre has been the company's general manager since 2004. An interesting note, the company was founded in 1970, making it the oldest tour operator in Quebec. Founding member of the ARF-Quebec and board member from 2008 to 2010, adviser to the travel agents advisory committee to date. Convinced of the merits of the ATOQ, he has been a member since its founding.
Senior Director, Government and Community Affairs, Transat A.T. Inc. since June 2018. Prior to joining the Transat team, Howard spent 14 years in public service. Howard was Senior Advisor (International and Intergovernmental Relations) in the Office of the Mayor of Montreal. Prior to that, Howard was Chief of Staff in Ottawa, involved in the federal parliament for 12 years. Howard holds degrees in civil and common law, as well as commerce, from McGill University. Howard has a passion for aviation and travel. While in law school, he travelled the world as a young flight attendant. Howard is involved in non-profit organizations in the fields of education and health.
After graduating with a Bachelor's degree in Industrial Relations and Social Sciences, in 1991 Philippe completed a Master's degree in Cultural Anthropology at the Université de Montréal with a focus on East Asia. Recipient of a Japan Exchange & Teaching Scholarship, he moved to Japan where he worked for 3 years as a teacher and cultural adviser for the Japanese government. After a 6-month round the world trip, he was recruited in 1995 by Japan Airlines (JAL) as a sales representative in Montreal , and then in 2004 he became JAL's youngest Sales Director in America. Member of the Board of Directors of the Québec-Japan Business Forum since 2001, he served as President from 2007 to 2009, and was once again President in 2016. Recognized for his expertise on Japan and his communication skills, Philippe has lectured for more than fifteen years in the UTA network of the Université de Sherbrooke, at the Musée de la civilization du Québec, with various companies as well as at the International Tourism and Travel Show in Montréal and on the web on behalf of the Japan National Tourism Organization (JNTO). Since October 2016, Philippe has been General Manager of the tour operator Tour East Holidays in Montreal.
Vice-President of Sales and Marketing at Groupe Voyages Québec since 2015, Maryse has more than 30 years of experience in the aviation and travel industry. After her studies in administration and tourism, she held positions in business development and team management, notably at; Inter-Canadian, Royal Aviation and Transat. Motivated by the achievement and exceeding of objectives, she participates in the growth of Groupe Voyages Québec by applying strategies based on win-win relationships and on values defined by commitment and customer satisfaction. She has been a member of the Association of Tour Operators of Québec (ATOQ) since 2017 wishing to actively participate in the influence of her industry.
Vice-president and co-founder of Celebritours Vacations in February 2008, Cristinela joins a long-standing passion, tourism. After studying psychology and behavioral pedagogy in her native Romania, she has been involved in many fields since her arrival in Canada in 1987. She is a "Lifetime Member of Excellence" and recipient of the "President's Gold Palm" trophy for 14 consecutive years at Royal Le Page as a licensed real estate agent. She joined her husband, Marc Ancuta, in 2008 to open Celebritours, a travel company that has found its place in the Quebec market. She has overall responsibility for managing the company's costs, overseeing the marketing functions, in particular the creation and execution of the Celebritours stand at SITV, and especially the recruitment of staff. She wants Celebritours to remain a big family, where work and pleasure go hand in hand. It is with great pleasure that she joins ATOQ in order to participate in the realization of its mission for the good of our profession.
Nathalie J. Guay
With over 25 years of senior management experience in the travel industry, at the retail level. Nathalie J. Guay currently holds the position of General Manager of the Association of Tours Operators in Quebec. Most recently, she was Senior Director of Business Development, Canada for the International consortia of Travel Agencies, Ensemble Travel Group. Prior to being recruited by the consortia. She joined, upon graduating from university, the Canadian Universities Travel Agencies Group as Marketing Director, being the youngest member of the management team. She was notably responsible for the marketing strategy and the development of new niche markets, while leading the Quebec and Ontario sales teams. Nathalie holds a Bachelor's degree in Business Administration, concentration in Tourism as well as a Certificate in Marketing from the Université du Québec à Montréal. She also holds the CTM (Certified Travel Management) certification. Always thriving in a highly competitive and constantly evolving environment, Nathalie succeeds in achieving her objectives thanks to her expertise in business relations and her innovative ideas in both markets B2B and B2C, which she puts at the service of companies.