President and CEO of Skylink Travel, Joane is at the helm of one of Canada's largest consolidators. For almost 30 years, Joane has been managing change and working on building successful business relationships with all of her partners. Inspired by her continuing desire for learning and coupled with her professional curiosity, she ensures that she remains at the forefront of our industry. Involved in the ATOQ for many years, she believes in the strength of working together with the ATOQ members to help our industry evolve. Joane has a degree in Business Administration from UQAM and is a member of the Governance Council of the Veterinary Hospital of the University of Montreal.
Vice President, Legal Affairs and Corporate Secretary of Transat A.T. inc. since March 2001. Prior to joining Transat, Mr. Bussières was a Senior Partner at Fasken Martineau DuMoulin LLP specialist in Business and Commercial Law, and more specifically in the financing, purchase and sale of companies, as well as in the field of technology transfers and licenses. Mr. Bussières holds a Bachelor's degree in Civil Law from the University of Ottawa. He is a member of the Barreau de Montréal, the Barreau du Québec and the Canadian Bar Association. He is also a member of the Douglas Mental Health University Institute and the Montreal Chamber of Commerce.
General Manager of Tours Chanteclerc. In the field of tourism for more than 25 years, Claude St-Pierre has been the company's general manager since 2004. An interesting note, the company was founded in 1970, making it the oldest tour operator in Quebec. Founding member of the ARF-Quebec and board member from 2008 to 2010, adviser to the travel agents advisory committee to date. Convinced of the merits of the ATOQ, he has been a member since its founding.
After graduating with a Bachelor's degree in Industrial Relations and Social Sciences, in 1991 Philippe completed a Master's degree in Cultural Anthropology at the Université de Montréal with a focus on East Asia. Recipient of a Japan Exchange & Teaching Scholarship, he moved to Japan where he worked for 3 years as a teacher and cultural adviser for the Japanese government. After a 6-month round the world trip, he was recruited in 1995 by Japan Airlines (JAL) as a sales representative in Montreal , and then in 2004 he became JAL's youngest Sales Director in America. Member of the Board of Directors of the Québec-Japan Business Forum since 2001, he served as President from 2007 to 2009, and was once again President in 2016. Recognized for his expertise on Japan and his communication skills, Philippe has lectured for more than fifteen years in the UTA network of the Université de Sherbrooke, at the Musée de la civilization du Québec, with various companies as well as at the International Tourism and Travel Show in Montréal and on the web on behalf of the Japan National Tourism Organization (JNTO). Since October 2016, Philippe has been General Manager of the tour operator Tour East Holidays in Montreal.
Born in France, Erwan, holds a degree in International Business and has been in the tourism business for more than 20 years. After many trips made from personal interest, he fell in love with Montreal in 1996 and decides to settle there. Starting in tourism as a travel agent he moved quickly and bought his agency (Equinox voyages). In 2002, he founded Eurocar TT, a wholesaler specializing in Purchase/Buyback and Car rentals in Europe (Eurocar TT). Erwan has been a member of the ATOQ since 2017 in order to better understand the challenges of the various players in the industry and to try to harmonize the interests of each for the good of all.
Mr. Johnston is responsible for moving forward the major priorities of the organization in areas relating to both commercial activity and governmental affairs. Major issues include modifications to the Consumer Protection Act and the Travel Agents Act, the obligations of the tour operator towards the credit card processors as well as the evolution of the business relationship between the tour operators and travel agencies. Eric Johnston founded Alio in 1981, a company which was a leading consolidator and tour operator offering airline tickets, hotels, cruises, transfers and tours to travel agents across Canada. Mr. Johnston sold Alio in 2014 and retired from the company in 2016. Through the years at Alio, Mr. Johnston gained key experience in areas of sales, marketing, technology and finance therefore providing him with an intimate understanding of the operations and needs of the members of the ATOQ. As a member of the Executive Committee of the ATOQ for since 2014, Mr. Johnston has also developed a solid understanding of the issues facing the organization